Privacy Policy

We attach great importance to the protection of your personal data, and we do so in accordance with the principles defined by law. The purpose of this Privacy Policy is to explain the principles on which your personal data is processed and to discuss your fundamental rights related to the processing of your personal data by us.

The data controller is:

www.Adres-Znajomego.pl

Terra Nostra Paweł Jończyk

Maurice Ravel Str. 8

77694 Kehl am Rhein

DE330333677

We have not appointed a Data Protection Officer, but for all questions regarding data processing, you can contact us by email at: biuro@adres-znajomego.pl

General principles of personal data processing

The principles governing the processing of personal data provide a framework ensuring that personal data will be used appropriately. We are committed to ensuring that personal data is:

- Processed fairly, lawfully, and transparently;

- Correct, adequate, and not excessive in quantity;

- Accurate and up-to-date - inaccurate or incomplete personal data will be corrected or deleted, or their further processing will be suspended;

- Retained for no longer than necessary;

- Processed only for a specific, explicit, and legitimate purpose, and in accordance with the purpose for which it was collected.

Types of personal data

We will collect and process personal data that you provide to us in various ways through different communication channels, including our online store operating at www.adres-znajomego.pl. Some personal data is necessary for the sale of our products, while providing other data is optional, for example, for marketing purposes.

We always indicate which personal data is mandatory (e.g., marked with an asterisk (*)) and what the consequences of not providing such data are - for example, it may result in the (complete) inability to fulfill your requests. The personal data we collect and process can generally be divided into the following categories:

- Contact details, such as name and surname, address, phone number, email address;

- Delivery address, mainly the parcel delivery address;

- Payment data, such as bank account or credit card numbers;

- User information, such as technical data on usage and browsing, including IP addresses from which users visit our websites or applications, including third-party pages.

Purposes of personal data processing

We process personal data lawfully and generally only if:

- You have given your consent for data processing;

- Data processing is necessary for the execution of a contract, such as the delivery of our products;

- Data processing is necessary to fulfill a legal obligation incumbent upon us;

- Data processing is necessary for the needs of our legitimate interests or the legitimate interests of third parties and does not infringe the rights of the person whose data we process, including our interests in the context of developing, evaluating, offering, and selling our products, as well as establishing, developing, and maintaining business relationships.

We process personal data to:

- Facilitate the use of our store, enable you to purchase our products, and communicate with you as part of standard customer service;

- Provide comprehensive customer service and technical support;

- Customize store content and search results.

Disclosure, transfer, and provision of personal data to third parties

The disclosure and transfer of personal data to third parties by us is limited to the strict minimum and depends on the existence of an appropriate level of data protection.

We never transfer your data for marketing purposes, sell it, or use it to exchange data with other third parties.

We reserve the right to disclose or provide personal data to third parties in the following circumstances:

- When third parties provide services on our behalf, such as IT support, service hosting, payment processing, product delivery (courier companies);

- Such third parties may process disclosed, transferred, or made available personal data exclusively under the terms we have defined and based on a written data processing agreement;

- Legal advisors - to establish, exercise, or defend our rights;

- When the user has given their prior consent to the disclosure of their personal data to third parties.

If the recipient of personal data is located in a third country outside the EU/EEA that does not offer an appropriate level of data protection, users' personal data will only be transferred to such a recipient after entering into a written data transfer agreement based on standard contractual clauses adopted by the European Commission.

User consent

Some of our actions related to information processing will be based on your consent. In this case, you have the right to withdraw your consent at any time. If you withdraw your consent, we will stop processing your personal data unless its processing or further storage is permitted or required by law. Please note that withdrawing consent will not affect the legality of data processing prior to its withdrawal. Additionally, withdrawing consent may prevent the fulfillment of your expectations.

Your rights

At any time, you have the right to verify what personal data of yours we process. To do so, you can write to us at the addresses provided at the beginning of the Privacy Policy. We will usually respond to you via email.

You can also request the update or correction of your data.

When we process your personal data automatically based on your consent or in connection with fulfilling orders for our products, you have the right to receive a copy of your data in a structured, commonly used, and machine-readable format. We can send you this copy or transfer it to another data controller. Please note that this only applies to the personal data you have provided to us.

You have the right to delete your personal data that we process at any time. Exceptions are as follows:

- We are awaiting payment for the product you ordered;

- You have purchased something from our store - in this case, we will retain your personal data related to the transaction for accounting purposes;

- We suspect that your actions may result in claims against you.

You also have the right to object to the processing of your data to the extent that we do so based on legitimate interest. We will then stop processing your personal data. We will not do so if, according to the law, your interest or rights are invalidated or if there are legal claims against you. In this case, we will inform you.

You have the right to unsubscribe from our newsletter at any time. You can do so in the email of the last newsletter (at the end, there is a link that, when clicked, cancels the further sending of newsletters) or by writing to us at the addresses provided at the beginning of the Privacy Policy.

If you believe that we process your personal data incorrectly, you have the right to file a complaint with the supervisory authority, namely the President of the Office for Personal Data Protection.

We will process your account-related data in the store until you delete it or we do so due to a violation of our rights.

Data related to your purchases will be retained until any claims from you or us regarding this sale expire.

Data necessary for accounting or taxation purposes will be retained as long as required by accounting or tax laws.

We will retain your data for direct marketing purposes until you withdraw your consent.