Return Handling in Germany - STANDARD Package (from 200 returns per month)
€1.00
VAT included
If you run an online store and ship goods to Germany, this service is for you.
The STANDARD package is designed for companies whose sales volume is developed enough that the number of returns exceeds 200 units per month.
Polityka prywatności
Service for online stores selling in the German market.
As part of this service, we offer:
- organization of the return process for goods purchased by customers in the German market
- the address of our warehouse for receiving returns
- storage of returned items
- inspection of returned goods
- documentation of returns (photos, return protocols)
- consolidated shipments of returned goods to the client's warehouse (consolidation and shipping).
We invite you to contact us to develop an offer tailored to your individual needs.
Service Specification
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STANDARD Package
over 200 returns/month
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Price
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SUBSCRIPTION
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No subscription fee
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Generation of a return label made by the service requester
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free
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Generation of return labels made by the order taker
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2 €
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The cost of sending a parcel from your customer to our address.
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The price list is set individually with each contractor, because it depends on the size of the shipments
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Receipt of the shipment to the warehouse
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free
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Checking the condition of the packaging
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free
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Standard Service
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Photos of the package received to the warehouse 3 pcs.
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€1.25, each additional €0.3
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Selectable option
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Storing a shipment for up to 6 weeks (42 days)
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free
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Standard Service
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Shipment storage over 6 weeks (42 days)
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1 €/day/shipment
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fee charged if the shipment has not been sent for shipment by the ordering party
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Single Shipment Report
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€0.25
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Standard Service
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Weekly Report
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5 €
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Selectable option
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Monthly report
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free
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Standard Service
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Unpacking the shipment
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€0.5
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Selectable option
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Content control
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3 €
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Selectable option
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Customer-specific content control
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to be agreed
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Selectable option
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Weighing an Inbound Shipment
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€0.25
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Selectable option
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Photos of contents up to 3 pcs.
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€1.25, each additional €0.3
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Selectable option
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Shipping a collective package to the customer
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The price list is set individually with each contractor, because it depends on the size of the shipments
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The price list is valid from March 1, 2022.
Comparison of our return handling services in Germany (click)
Size of the German e-commerce market
The German e-commerce market will reach a value of 89.4 billion EURO in 2023.
Thanks to the geographical proximity and the fact that both Poland and Germany are countries belonging to the European Union, this market is very attractive for Polish companies.
Many Polish companies conducting online sales are already present in Germany. Many are seriously considering expansion into this market.
In our opinion, the main advantage of an average German customer compared to an average customer in other markets is that they generally require less customer service from the online store. This is probably because most companies operating in the German market provide a relatively low level of service.
The biggest drawback of a German customer is the return rate. It is estimated that one in four parcels is returned to the seller…
Of course, this increases the costs for the seller. These costs are passed on to the customer, increasing the final price of the product.
Naturally, for Polish companies monitoring the German market, high prices make this market even more attractive. However, they must take into account the problem of returns and the associated costs in their plans to enter the German market.
We have prepared our service for those who want to significantly reduce the costs associated with return handling when selling in Germany.
RETURN HANDLING IN GERMANY - START LIGHT 100 PACKAGE
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Comments (0)
If you run an online store and ship goods to Germany, this service is for you.
The STANDARD package is designed for companies whose sales volume is developed enough that the number of returns exceeds 200 units per month.