Returns Handling in Germany - Package MEDIUM 200
€250.00
VAT included
If you conduct online sales and ship goods to Germany, then this service is for you. The START MEDIUM package is a dedicated service for companies already operating in the German market, whose number of returns does not yet exceed 200 per month.
Polityka prywatności
Service for online stores selling in the German market.
Within this service, we offer:
- organization of the return process for goods purchased by customers in the German market
- the address of our warehouse for return reception
- storage of returned items
- inspection of returned goods
- documentation of returns (photos, return reports)
- bulk shipments of returned goods to the client's warehouse (consolidation and shipping).
Feel free to contact us to develop an offer tailored to your individual needs.
=> COMPARISON OF OUR RETURN SERVICES IN GERMANY (click)
Service Specification
|
up to 200 shipments
|
||
|
|
Price
|
|
|
SUBSCRIPTION
|
250 € / month
|
|
|
|
||
|
Generation of a return label made by the service requester
|
No options
|
|
|
Generation of return labels made by the order taker
|
€0.25
|
|
|
The cost of sending a parcel from your customer to our address.
|
The price list is set individually with each contractor, because it depends on the size of the shipments
|
|
|
Receipt of the shipment to the warehouse
|
free
|
|
|
Checking the condition of the packaging
|
free
|
Standard Service
|
|
Photos of the package received to the warehouse 3 pcs.
|
free
|
Selectable option
|
|
Storing a shipment for up to 6 weeks (42 days)
|
free
|
Standard Service
|
|
Shipment storage over 6 weeks (42 days)
|
0,5 €/day/shipment
|
fee charged if the shipment has not been sent for shipment by the ordering party
|
|
Single Shipment Report
|
No options
|
Standard Service
|
|
Weekly Report
|
free
|
Selectable option
|
|
Monthly report
|
free
|
Standard Service
|
|
Unpacking the shipment
|
€0.25
|
Selectable option
|
|
Content control
|
1 €
|
Selectable option
|
|
Customer-specific content control
|
to be agreed
|
Selectable option
|
|
Weighing an Inbound Shipment
|
€0.1
|
Selectable option
|
|
Photos of contents up to 3 pcs.
|
€0.5, each subsequent €0.25
|
Selectable option
|
|
Shipping a collective package to the customer
|
The price list is set individually with each contractor, because it depends on the size of the shipments
|
|
Size of the German e-commerce market
The German online trading market will reach a value of 89.4 billion EURO in 2023.
Due to the geographical proximity and the fact that both Poland and Germany are countries belonging to the European Union, this market is very attractive for Polish companies.
Many Polish companies conducting online sales are already present in Germany. Many are seriously considering expansion into this market.
In our opinion, the main great advantage of the average German customer compared to the average customer in the market is that they are generally less demanding of the online store's customer service. This is probably because the service provided by most companies operating in the German market is already at a very low level.
The biggest disadvantage of the German customer, however, is the return rate. It is estimated that every fourth package returns to the seller...
Of course, this affects the increase in costs on the seller's side. These costs are passed on to the customer, increasing the final product price.
Naturally, for Polish companies monitoring the German market, high prices make this market even more attractive. However, they must consider the issue of returns and the costs associated with their handling in their plans to enter the German market.
We have prepared our service for those who want to significantly reduce the costs associated with handling returns when selling in Germany.
RETURN HANDLING IN GERMANY - STANDARD PACKAGE
RETURN HANDLING IN GERMANY START LIGHT 100 PACKAGE
You might also like
Comments (0)
If you conduct online sales and ship goods to Germany, then this service is for you. The START MEDIUM package is a dedicated service for companies already operating in the German market, whose number of returns does not yet exceed 200 per month.