Handling of returns in Germany - START LIGHT 100 Package
€150.00
VAT included
If you sell online and ship goods to Germany, this service is for you.
The START LIGHT 100 package is a proposal for stores starting to expand into the German market.
Polityka prywatności
Service for online stores selling on the German market - START LIGHT up to 100 shipments per month
As part of this service, we offer:
- organization of the return process for goods purchased by customers on the German market
- the address of our warehouse for receiving returns
- storage of returned items
- inspection of returned goods
- documentation of returns (photos, return reports)
- consolidated shipments of returned goods to the client's warehouse (consolidation and shipping).
Please contact us to develop an offer tailored to your individual needs.
Service Specification
|
|
START LIGHT package
up to 100 shipments
|
Comments
|
|
|
Price
|
|
|
SUBSCRIPTION
|
150 € / month
|
|
|
|
|
|
|
Generation of a return label made by the service requester
|
No options
|
|
|
Generation of return labels made by the order taker
|
free
|
|
|
The cost of sending a parcel from your customer to our address
|
The price list is set individually with each contractor, because it depends on the size of the shipments
|
|
|
Receipt of the shipment to the warehouse
|
free
|
|
|
Checking the condition of the packaging
|
free
|
Standard Service
|
|
Photos of the package received to the warehouse 3 pcs.
|
free
|
Selectable option
|
|
Storing a shipment for up to 6 weeks (42 days)
|
free
|
Standard Service
|
|
Shipment storage over 6 weeks (42 days)
|
0,5 €/day/shipment
|
fee charged if the shipment has not been sent for shipment by the ordering party
|
|
Single Shipment Report
|
No options
|
Standard Service
|
|
Weekly Report
|
free
|
Selectable option
|
|
Monthly report
|
free
|
Standard Service
|
|
Unpacking the shipment
|
free
|
Selectable option
|
|
Content control
|
1 €
|
Selectable option
|
|
Customer-specific content control
|
lack
|
Selectable option
|
|
Weighing an Inbound Shipment
|
lack
|
Selectable option
|
|
Photos of contents up to 3 pcs.
|
free
|
Selectable option
|
|
Shipping a collective package to the customer
|
The price list is set individually with each contractor, because it depends on the size of the shipments
|
|
|
|
|
|
The price list is valid from March 1, 2022.
=> COMPARISON OF OUR RETURN HANDLING SERVICES IN GERMANY (click)
Potential of the German Market
The German e-commerce market will reach a value of 89.4 billion EURO in 2023.
Due to its geographical proximity and the fact that both Poland and Germany are EU countries, this market is very attractive for Polish companies.
Many Polish companies conducting online sales are already present in Germany. Many seriously consider expanding into this market.
In our opinion, the main great advantage of an average German customer compared to the average customer on the market is that they are generally not very demanding in terms of online store service. This is probably because the majority of companies operating in the German market provide relatively low-level customer service.
The biggest disadvantage of a German customer, however, is the return rate. It is estimated that every fourth package is returned to the seller...
Of course, this increases the seller's costs. These costs are passed on to the customer, raising the final product price.
Naturally, for Polish companies monitoring the German market, high prices make this market even more attractive. However, they must consider the issue of returns and the associated costs in their plans to enter the German market.
We have prepared our service for those who want to significantly reduce the costs associated with
return handling when selling in Germany.
RETURN HANDLING IN GERMANY - STANDARD PACKAGE
You might also like
Comments (0)